The Salvation Army Hospitality House is open 24/7, providing emergency shelter for those in need. The facility, located near downtown Tucson, features a 114-bed facility with separate accommodations for men and women, and 4 family apartments. Motel vouchers may be available to assist housing families.  In addition to a safe and clean environment, the facility features laundry, showers, television, and dining. Guests receive two meals per day and access to vital programs and services.
 
Programs are targeted to emergency housing needs, as well as options for both short term (21-day emergency shelter), and long term (4-month transitional assistance). These life transforming services include:

* Professional Case Management (in-house and through referrals)
* Health & Medical Assistance
* Agency Referrals & Support Groups
* Employment Services (through referrals)
* Life Skills Guidance & Training (through referrals)
* Worship Services and Bible Study
* 24-Hour Emergency Assistance

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While staying at The Hospitality House, guests may also participate in scheduled activities, such as Peer Support Services, Case Management, Bible Study and Sunday worship services.

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During stressful times of the year and in response to crises, The Hospitality House will also engage in additional outreach and assistance programs for the homeless, including coat and blanket distribution, emergency shelter during extreme temperatures and weather, water distribution, toiletries, and sun relief items.  Annually, The Salvation Army Tucson provides over 88,000 meals and helps at least 27,000 people.

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These services are provided by The Salvation Army Tucson in collaboration with several other agencies.